Medical Equipment Operation have a highly qualified, experienced and motivated Bio-medical team to ensure maximum UPTIME of medical equipment.
Bio Medical Team
Engineer
Mr Sudhir Subdhan (230)-423 4016
Technicians
Prem Hassea : Mobile (230) 423 4013
Hassan Gendoo: Mobile (230) 423 4012
Noorani Khodabocus: Mobile (230) 423 4014
Jacques Parisienne : Phone (230) 211-1961
Repair/Service
Medical Equipment engineers and technicians receive on-going factory training on all products offered by Medical Trading Company and are fully equipped to react promptly and effectively to any calls pertaining to breakdowns. Calls are usually attended within hours from notification of faults, even on week-ends.
Maintenance Contract
Medical Equipment maintenance contracts are customized to suit budget and requirements thus securing customers against any unforeseen risks whist ensuring highest reliability and fastest reaction to malfunction.
Spare Parts
In order to ensure that downtime is cut to a minimum, Medical Equipment stock a fairly large number of spare parts for equipment supplied to our company and ensure that non-stock items for any critical equipment are despatched by our principals urgently through Express courier.
Remote Diagnostics
Remote diagnostic facilities are also provided whereby major equipment are connected via high speed modem to our different Uptime Centres overseas. A pool of Specialists can then access systems and faults can be diagnosed and even corrected remotely.
Applications Training
Intensive customer training is part of Medical Equipment customer-focused approach. Medical Equipment ensure that users obtain full hands-on application training on equipment offered by our company so that they ca make optimum use of the potentialities of their equipment. Re-training sessions are also organized for any major equipment, wherever applicable, for the integration of new technologies.
Medical Equipment after-sales team is always geared up to offer the right level of support in any kind of situation, thus guaranteeing maximum uptime of equipment.